Frequently Asked Questions

Question: I am in a wheelchair - will I be able to use this at the home?

Answer: Yes. The home has wheelchair access and specially adapted rooms and WC’s for resident’s using wheelchairs. A number of our residents are confined to wheelchairs but are able to enjoy facilities in the home.

Question: What are the visiting times for friends and relatives?

Answer: No restrictions. Take us as you find us. Although mornings are our busiest time.

Question: Is there and accommodation for relatives to stay at the home

Answer: No. However specially reduced rates have been negotiated to the use of a self-contained cottage 200 yards from the Priory.

Question: Is there a local church which is easy to get to on a Sunday?

Answer: Yes. There is a local church in the village 400 yards from the Priory, however, services are regularly held in the home.

Question: Is there a daily paper delivery?

Answer: Yes. Upon coming to the Priory you will be asked if you require a regular daily newspaper.

Question: Can friends join me for lunch?

Answer: Yes. There is a small sun lounge used for guests who wish to have lunch with a resident. There is no charge for this.

Question: What happens if I am not happy?

Answer: Contact a member of staff immediately who will listen to your concerns and try to help you. The cause of your unhappiness will be discussed at our regular staff meetings and any problems will be resolved.

Question: Will I be able to choose whether I join in activities or not?

Answer: Yes. You will be encouraged to take part in activities. Your preference will be noted by the activities coordinator.

Question: Am I able to come and go as I please?

Answer: Yes. There are no restriction whatsoever.

Question: Will I have my own money?

Answer: Yes. You are entitled to a weekly allowance to save and spend as you wish. Each room has a small secured cash box for your use.